Frequently Asked Questions
Everything you need to know about Evarya jewelry.
Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Standard U.S. shipping typically takes 3–7 business days after dispatch.
Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout.
How can I track my order?
Once your order ships, you will receive a tracking number via email.
Do you ship internationally?
Currently, we ship within the United States only.
Products & Materials
What materials are used in Evarya jewelry?
Our jewelry features high-quality rhodium-plated and gold-plated finishes, adorned with premium cubic zirconia (American Diamond) stones.
Will the jewelry tarnish?
Our pieces are crafted for durability and elegance. With proper care, rhodium-plated and gold-plated jewelry maintains its shine. However, plated jewelry may naturally experience gradual wear over time.
Is the jewelry suitable for daily wear?
Yes. Many of our designs are created for everyday elegance, including office wear and special occasions.
Is your jewelry hypoallergenic?
While our pieces are made with quality materials, individual sensitivities vary. If you have specific allergies, please contact us before purchasing.
Care & Maintenance
How should I care for my jewelry?
Avoid water, perfumes, and harsh chemicals. Store in a dry place and gently wipe with a soft cloth after use. Visit our Care Guide page for detailed instructions.
Returns & Exchanges
Do you accept returns?
Please refer to our Returns Policy page for complete details regarding eligibility, timelines, and conditions.
What if I receive a damaged item?
If your item arrives damaged, please contact us within 48 hours of delivery with clear photos, and we will assist you promptly.
Payments
What payment methods do you accept?
We accept major credit and debit cards, along with secure online payment methods available at checkout.
Contact
How can I reach Evarya?
For any inquiries, please email us at contact@evarya.us.